Legal

Cookie Policy

Last updated: April 1, 2025

FANN Art Technologies Ltd ("FANN", "we", "us") uses cookies and similar technologies on our platform at fann.art. This Cookie Policy explains what these technologies are, why we use them, and the rights you have to control their use.

A cookie is a small text file placed on your device when you visit a website. Cookies allow a website to recognise your device across pages and visits, remember your preferences, maintain your login session, and gather anonymised data about how the site is used. Some cookies are set directly by FANN; others are set by third-party services we have integrated into the platform.

When you first visit FANN, a consent banner will ask for your preferences on optional cookie categories. You may change your preferences at any time via our Preference Centre at fann.art/settings.

Cookies We Use

Strictly Necessary

Always Active

These cookies are essential for the FANN platform to operate and cannot be disabled. They are set in response to actions you take—such as logging in, adding an artwork to a watchlist, or completing a payment—that amount to a request for services. Without these cookies, the services you have asked for cannot be provided. They do not store any personally identifiable information beyond what is strictly required for session management.

Examples

Session authentication tokensCSRF protection tokensLoad balancer routingPayment gateway handshakesCookie consent state

Performance & Analytics

Optional

Performance cookies help us understand how visitors interact with the platform by collecting anonymised, aggregated data. We use this information to measure page load times, identify error patterns, and understand which features are most frequently used—all with the goal of improving platform performance and user experience. No personally identifiable information is stored by these cookies without your explicit consent.

Examples

Page view and session statisticsFeature usage heatmapsJavaScript error trackingSearch query patterns (anonymised)Funnel drop-off analysis

Functional

Optional

Functional cookies allow FANN to remember choices you make and provide enhanced, personalised features. If you do not permit these cookies, some or all of these features may not function properly. These cookies do not track your browsing activity on other websites and are not used to serve advertising.

Examples

Language and region preferenceCurrency display settingDark / light mode preferenceSaved marketplace filtersRecently viewed artworks

Targeting & Marketing

Optional

These cookies may be set through our site by advertising and analytics partners. They may be used to build a profile of your interests and show you relevant content and advertisements on other sites. They do not store directly personal information but work by uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Examples

Retargeting pixelsSocial media sharing widgetsInterest-based advertising signalsCampaign attribution trackingA/B test cohort assignment

Third-Party Cookies

Some cookies on FANN are set by third-party services we use. These providers have their own privacy and cookie policies, which we encourage you to review.

ProviderPurposeOpt-Out
Google AnalyticsAnonymised usage analytics and platform performance measurementOpt-out →
StripePayment processing and fraud preventionOpt-out →
IntercomLive support chat and in-app messagingOpt-out →
Meta PixelMarketing attribution and advertising effectivenessOpt-out →

Cookie Retention Periods

Cookie TypeRetentionDescription
Strictly NecessarySession / up to 1 yearSession cookies expire at end of browser session; persistent auth cookies last up to 12 months.
Performance & AnalyticsUp to 2 yearsAnalytics identifiers are retained for up to 24 months before automatic expiry.
FunctionalUp to 1 yearPreference cookies are stored for 12 months and refreshed on each visit.
Targeting & MarketingUp to 90 daysAd attribution cookies typically expire within 30–90 days depending on the partner.

Your Cookie Choices

You have several ways to control which cookies FANN places on your device:

1

Cookie Consent Banner

When you first visit FANN, a consent banner will appear allowing you to accept all cookies, reject optional cookies, or customise your preferences by category. Your choice is stored and respected on subsequent visits.

2

Browser Settings

Most browsers allow you to refuse all or some cookies, or to alert you when websites set or access cookies. Note that disabling certain cookies may affect the functionality of the platform. You can find cookie management instructions for popular browsers here: Chrome (chrome://settings/cookies), Firefox (about:preferences#privacy), Safari (Preferences > Privacy), and Microsoft Edge (edge://settings/cookies).

3

Our Preference Centre

You can review and update your cookie preferences at any time by visiting our Preference Centre at fann.art/settings. Changes take effect immediately and persist across sessions.

Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. Because there is currently no universally agreed standard for how websites should respond to DNT signals, FANN does not currently alter its data collection or use practices in response to DNT signals. You can still control cookies directly using the methods described above.

International Transfers

Data collected via cookies on the FANN platform may be processed by our third-party partners in the United States, the European Union, and the United Arab Emirates. Where personal data is transferred outside the European Economic Area, FANN and its partners rely on appropriate safeguards—including Standard Contractual Clauses approved by the European Commission, adequacy decisions, or equivalent mechanisms—to ensure your data remains protected to the same standard as within the EEA.

Questions about our use of cookies or this policy?

Our Privacy Team is happy to help.

Contact Privacy Team